Junior Salesforce Agent (m/w/d) – Remote
Core
Handling support requests and administering Salesforce organizations for clients.
Role type
Junior Salesforce Administrator
Builds
Salesforce configurations, flows, reports, and user management
Domain
CRM / SaaS
Required skills
Salesforce administration, CRM system affinity, analytical skills, process documentation, quality control
Preferred skills
Salesforce Trailhead certifications, English language skills
Technologies
Salesforce, Flows, Reports
Responsibilities
Process and handle support requests (First and Second Level), Administer and maintain Salesforce organizations (users, profiles, permissions, layouts), Support configuration and customization of Salesforce objects, flows, and reports, Document processes and solutions, Collaborate with internal team and direct clients, Perform quality control and continuous improvement of support processes
Seniority
Junior, hands-on IC
