IT Service & Project Manager (m/w/d) – Bonn
Core
Manage IT services and coordinate customer projects to ensure reliable delivery and transparent support.
Role type
IT Service & Project Manager
Builds
IT services and customer projects
Domain
IT Services / Consulting
Required skills
IT Service Management, Project Management, Customer Consultation, Requirements Analysis, Technical Communication, Stakeholder Management, Documentation, Prioritization
Preferred skills
Agile and Waterfall project management methods, Presales support
Technologies
IT Service Management tools, Project Management tools
Responsibilities
Act as the primary contact for assigned customers on operational service and project topics; Plan and moderate regular service and alignment meetings; Coordinate customer projects from requirement gathering to handover; Support presales in requirement structuring and technical specification creation; Facilitate the introduction of new or changed IT services including testing and training.
Seniority
Mid-level, hands-on IC
