Senior Professional Services Project Manager (EMEA)
Core
Manage complex IT and software consulting projects from initiation to closure for enterprise customers, coordinating cross-functional teams and executive stakeholders.
Role type
Senior Professional Services Project Manager
Builds
Distinct commercial projects delivered on time and within budget
Domain
Software consulting / Professional Services
Required skills
Project management (PMI, Agile, Scrum), stakeholder management, risk management, resource planning, schedule management, conflict resolution, change order execution, revenue recognition support
Preferred skills
Enterprise customer experience, Professional Services experience
Technologies
GitLab, Agile tools
Responsibilities
Manage large-scale commercial projects and executive stakeholder communications; Collaborate with Support, Engineering, and Product teams to resolve complex customer problems; Drive improvements to project management tools and processes; Develop and manage delivery schedules, scope, resources, and risks; Manage customer escalations; Establish reliable delivery processes and metrics; Set and achieve forecast goals.
Seniority
Senior, hands-on IC
