Sachbearbeiter* Kundenservice für unseren Vertrieb
Core
Managing and processing customer orders, providing customer support and advice, and handling complaints and claims for a printing company.
Role type
Customer service clerk (sales)
Builds
Customer orders and service interactions
Domain
Printing and media industry
Required skills
Order processing, customer consultation, complaint management, MS Office, business process understanding, calculation interest (via careerplan.io/jobs/13635-45a20676_JB5242610-S-sachbearbeiter-kundenservice-fur-unseren-vertrieb-at-rose-druck-gmbh)
Preferred skills
Experience in printing & media industry, interest in software implementations and AI use
Responsibilities
Steer and process customer orders, Care and advise customers, Handle and coordinate customer issues including complaint management and claims, Order pre- and post-processing, Maintain customer histories and manage customer master data
