Projektleiter Kundendienst Sicherheitstechnik (m/w/d)
Core
Lead a team of ~15 service technicians to ensure reliable maintenance support for security technology clients.
Role type
Senior Service Team Lead (Security Technology)
Builds
Maintenance contracts and service operations for security systems
Domain
Security technology / Building automation
Required skills
Team leadership, coordination of service operations, technical troubleshooting, knowledge of security systems, structured problem-solving
Preferred skills
Experience in service or technical customer support, ability to develop pragmatic solutions
Technologies
Fire alarm systems, intrusion detection systems, video surveillance, access control systems
Responsibilities
Manage and organize maintenance contracts, lead and coach a team of service technicians, act as central contact for clients, coordinate service dispatches and incident resolution, perform on-site technical troubleshooting for complex cases when needed
Seniority
Senior, hands-on IC with team leadership
