Process Owner (m/w/d) Wholesale (E2E)
Core
End-to-End ownership of wholesale processes for fiber optic networks, ensuring stable, efficient, and regulatory-compliant workflows from availability and ordering to billing and fault resolution.
Role type
Senior Process Owner (Telecommunications/Wholesale)
Builds
Scalable, compliant wholesale process solutions and product introductions for fiber optic infrastructure.
Domain
Telecommunications / Fiber Optic Infrastructure / Wholesale
Required skills
Process management, Lean Six Sigma, BPMN, Open Access regulations, Regulatory compliance, Process analysis, KPI definition, Change management, Stakeholder management, Documentation
Preferred skills
Green Belt or Black Belt certification, Experience in carrier/wholesale environments, Conceptual strength, Analytical thinking
Technologies
BPMN, Lean Six Sigma
Responsibilities
Ensure end-to-end stability and efficiency of wholesale processes; Analyze existing processes to identify bottlenecks and improvement potentials; Support the wholesale team in introducing new products; Define and monitor regulatory process standards and KPIs; Translate technical requirements into process and system specifications; Oversee the implementation and operational anchoring of new processes.
Seniority
Senior, hands-on IC