Kundenberater Reiseversicherung (m/w/d) – Quereinstieg möglich
Core
Provide telephone and written customer advice on travel health insurance and organize medical assistance for travelers during emergencies worldwide.
Role type
Customer service representative (travel insurance)
Builds
Customer support and emergency coordination for travel insurance policies
Domain
Insurance / Travel / Healthcare logistics
Deliverable
client delivery
Required skills
Customer service, emergency coordination, medical logistics, cross-border communication, empathy, independent work
Preferred skills
Experience in hospitality, tourism, aviation, healthcare, call center, or insurance
Technologies
None stated
Responsibilities
Coordinate help services from initial consultation to global medical emergencies; Support customers individually during illness or accidents 24/7; Coordinate with insurers, international service providers, and partners for smooth processing (e.g., hospital stays, medical repatriation)
Seniority
Entry-level / Career switcher