Senior Office & Management Support Expert (m/w/d)
Core
Senior management support expert for IT services and digitalization within the German Armed Forces (Bundeswehr), focusing on process optimization, stakeholder coordination, and operational reporting.
Role type
Senior management support expert (IT Services)
Builds
Standardized service solutions for end-users, data centers, and cloud infrastructure
Domain
Defense / IT Services / Digitalization
Deliverable
dashboards & analysis
Required skills
ITSM organizational understanding, MS Office (Excel, PowerPoint), analytical thinking, complex data translation, stakeholder communication, project coordination, report creation
Preferred skills
Out of the box thinking, workshop moderation, internal communication design, travel management
Technologies
MS Office, ITSM frameworks
Responsibilities
Analyze technical and process dependencies and risks within IT delivery; Plan, organize, and moderate workshops; Act as an interface for specialized topics and coordinate with stakeholders; Design and coordinate internal communication channels; Create action-oriented reports and support leadership with administrative tasks
Seniority
Senior, hands-on IC