Senior IT-Servicetechniker (m/w/d)
Core
Providing stable, secure, and efficient IT services for the German Armed Forces (Bundeswehr) across 40 locations, from basic operations to combat-ready environments.
Role type
Senior IT Service Technician (1st/2nd Level Support & On-site Infrastructure)
Builds
IT infrastructure and systems for military operations
Domain
Defense / Public Sector IT
Deliverable
physical/clinical work
Required skills
IT service management, ticketing systems, asset management, hardware/software installation, network administration, server administration, project management, driving license class B
Preferred skills
Project management in industrial or public sector environments
Technologies
Ticketing systems, CMDB, Asset-Management systems, Network environments, Server environments
Responsibilities
On-site execution of IT/TK tasks, 1st and 2nd level support for users, installation and maintenance of hardware and software, administration of customer IT infrastructure including networks and servers, monitoring ticket processing for SLA compliance, providing billing information for internal documentation, participating in on-call duties
Seniority
Senior, hands-on IC