(Senior) Service Techniker / IT-Systemelektroniker (m/w/d)
Core
On-site IT service technician responsible for hardware installation, maintenance, troubleshooting, and user support for the German Armed Forces (Bundeswehr) IT infrastructure.
Role type
Senior Service Technician / IT System Electronics Technician
Builds
Stable and secure IT services for Bundeswehr users in domestic and overseas operational environments
Domain
Defense / IT Infrastructure / Hardware & Telecommunications
Deliverable
physical/clinical work
Required skills
Hardware installation and maintenance, Network and server environment setup, On-site troubleshooting and incident resolution, User support (1st and 2nd level), Project and refresh implementation, On-call duty management
Preferred skills
DGUV V3 certification, Ticket system and knowledge base usage, ITIL process knowledge
Technologies
IT/TK End devices, Networks, Telecommunications, Server environments
Responsibilities
Install, commission, upgrade, and maintain hardware; Perform on-site activities for IMACD orders; Support users with IT infrastructure usage; Commission customer IT infrastructure including network and server environments; Accompany or execute customer IT refresh projects; Provide on-call services
Seniority
Senior, hands-on IC