IT Expert Mobility EMM / MAM - Hardware Lifecycle (m/w/d)
Core
Managing the full lifecycle of mobile hardware and services for high-mobility end devices (smartphones, tablets, scanners) and associated applications for the German Armed Forces.
Role type
IT Service Management Specialist (Enterprise Mobility)
Builds
End-to-end mobile service solutions including hardware lifecycle, app management, and secure communication tools.
Domain
Defense / Government IT / Enterprise Mobility
Required skills
IT Service Management (ITIL), Enterprise Mobility Management (EMM/MAM), Hardware Lifecycle Management, Mobile Application Management, Secure Communication Solutions, Android/iOS OS management, Vendor management (BSI-listed)
Preferred skills
ITIL certification, Agile methodology, Project management
Technologies
Workspace ONE, Apple Indigo, Samsung Knox Native, Secusmart, Materna Virtual Solutions, BuM/BwM
Responsibilities
Oversee hardware lifecycle tasks (market survey, procurement, refresh, resale), perform ITIL service management for mobile devices and apps, manage end-to-end service lifecycle for integrated mobile solutions, support service development and cost transparency, create reports and derive SLA/OLA improvement measures.
Seniority
Mid-level, hands-on IC