IT Expert Mobility EMM / MAM - XR, VR, AR (m/w/d)
Core
Managing the lifecycle and service operations for high-mobility end devices (XR, VR, AR, smartphones, tablets) and associated applications within the German Armed Forces (Bundeswehr) IT infrastructure.
Role type
IT Service Management Specialist (Enterprise Mobility)
Builds
End-to-end mobile service solutions for XR, VR, AR hardware and software, including secure communication apps and lifecycle management.
Domain
Defense / Government IT / Enterprise Mobility
Required skills
IT Service Management (ITIL), Enterprise Mobility Management (EMM/MAM), XR/AR/VR hardware and software knowledge, Android and iOS management, lifecycle management, project management
Preferred skills
ITIL certification, agile methodology experience, experience with secure communication solutions (SNS, Bundeswehr Messenger)
Technologies
Android, iOS, EMM/MAM solutions, XR/VR/AR platforms, SNS, Bundeswehr Messenger (BuM/BwM)
Responsibilities
Oversee hardware lifecycle management for the assigned portfolio; Execute ITIL service management tasks for mobile devices and apps; Manage end-to-end service lifecycle for integrated mobile solutions; Support service development and partial projects; Assist in cost transparency and financial planning; Create reports and derive measures to improve SLAs and OLAs
Seniority
Mid-level, hands-on IC