Call Center Agent Outbound (m/w/d)
Core
Outbound call center agent responsible for supporting existing customers in online retail, selling additional products, and updating customer data.
Role type
Customer service representative (outbound sales)
Builds
Customer engagement and sales for an online retail client
Domain
Retail / Customer Service
Deliverable
product features
Required skills
German language (fluent), PC proficiency, customer communication, sales, data entry
Responsibilities
Provide telephone support and advice on products and services, sell additional products and exclusive offers, update customer data in the system, ensure high customer satisfaction, share information about new products and trends
