Sachbearbeiter Vertriebsinnendienst & Auftragsabwicklung (m/w/d)
Core
Managing and processing customer orders, coordinating service processes, and analyzing operational metrics for an international electrical engineering company.
Role type
Sales Operations & Order Processing Specialist
Builds
Order fulfillment workflows and service coordination processes
Domain
Electrical Engineering / B2B Sales Operations
Required skills
Order processing, ERP system proficiency, MS Office (Excel), Customer service, Data analysis, Process optimization
Preferred skills
Business administration background, English communication, Team collaboration
Responsibilities
Process customer orders nationally and internationally, Coordinate service activities (returns, repairs, exchanges), Manage customer inquiries regarding products and delivery, Maintain order data in ERP systems, Analyze key performance indicators and document workflows