(Senior) Operational Key Account Manager (m/f/diverse)
Core
Primary operational contact for key accounts, designing transport solutions, managing implementation, and optimizing service quality and profitability.
Role type
Senior operational key account manager (logistics)
Builds
Operational transport solutions for Life Sciences clients
Domain
Logistics / Life Sciences
Required skills
Logistics operations management, Transport solution design, Tender support, SOP creation, Profitability analysis, Process improvement, Project support
Preferred skills
Radioactive/temperature-controlled shipment experience, GDP regulatory knowledge, MS Power BI
Technologies
MS Excel, MS Power BI
Responsibilities
Design and price operational transport solutions, Support customer tenders, Create and maintain SOPs, Monitor and optimize profitability and service quality, Prepare for Quarterly Business Reviews, Identify and implement operational process improvements, Provide operational project support
Seniority
Senior, hands-on IC