IT System Engineer (m/w/d) - Client Infrastruktur & Unified Communications
Core
Responsible for the technical and strategic development of client and communication infrastructure, including mobile workplace and output management, while ensuring reliable operation of unified communications and office services.
Role type
Senior IT System Engineer (Infrastructure & Unified Communications)
Builds
Client and communication infrastructure, mobile workplace solutions, and unified communications systems
Domain
Finance / IT Infrastructure & Unified Communications
Deliverable
infrastructure
Required skills
Unified Communications, Mobile Workplace, Output Management, IT Service Management, Provider Management, IT Security & Compliance, Network Architecture, Incident Management, Project Leadership, Process Optimization
Preferred skills
Carrier integration, SLA management, 1st/2nd-level support
Technologies
Alcatel Telephony, Softphones, ITIL, SLA frameworks
Responsibilities
Develop technical concepts for outsourced office and communication services; Manage external IT service providers and monitor SLAs; Coordinate incident management for major IT disruptions; Lead projects for office infrastructure development; Support the capital markets area with technical questions; Integrate carriers and network technologies; Document technical requirements and optimize service processes.
Seniority
Senior, hands-on IC