Vertriebsinnendienstmitarbeiter (m/w/d)
Core
Managing order processing, customer data, and global B2B/B2C customer support for high-quality writing instruments.
Role type
Sales Operations Specialist (Order Processing & Customer Support)
Builds
Order fulfillment, customer service, and logistics coordination for writing instruments
Domain
Manufacturing / Stationery / Export Logistics
Required skills
Order entry and preparation, Customer data management, B2B/B2C customer support, Customs documentation, Return processing, ERP systems, MS Office, English language
Preferred skills
Commercial vocational training, Technical understanding, Service orientation, Communication skills
Responsibilities
Process and prepare orders, Coordinate with shipping department, Maintain customer and product master data, Support new and existing customers globally, Create customs documents, Handle returns and repairs