16487 - System Expert - Canada - On Site
Core
Supporting system performance, enhancements, testing, and troubleshooting for payroll systems and Self-Service software.
Role type
Senior IC system expert (payroll)
Builds
Payroll systems and Self-Service software
Domain
HR technology and service sector
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
system performance support, system enhancements, testing, troubleshooting, data mapping, integration, project planning, professional consultative services, Jira ticketing, workflow establishment, process documentation, root cause analysis
Preferred skills
systems administration, payroll software, HR/benefit administration, tax and accounting knowledge
Technologies
Jira, payroll systems, Self-Service software
Responsibilities
Testing system interfaces, diagnosing system problems, establishing workflows, documenting processes, providing post launch system support, troubleshooting system issues via Jira, providing status reports, guiding clients towards best solutions
Seniority
Senior, hands-on IC
