Interns
Core
Producing high-quality documentation and instructional videos for Epicor products to support customers and internal teams.
Role type
Technical Writer / Instructional Designer (Intern)
Builds
Implementation guides, user guides, how-to articles, process walkthroughs, and instructional videos for Epicor Learning.
Domain
Enterprise Resource Planning (ERP) software
Deliverable
product features
Required skills
Technical writing, instructional design, video creation and editing, HTML basics, content management systems, web content development tools
Preferred skills
Jira, Microsoft Suite, Adobe Suite, WalkMe, Storyline 360, knowledge of technical and development terminology
Responsibilities
Develop and maintain documentation and instructional videos, explain technical concepts in clear conversational terms, support numerous projects simultaneously, work with cross-functional teams to ensure complete product documentation
Seniority
Intern
