Patient Travel Coordinator Manager
Core
Lead a team to establish and manage a global patient travel service that coordinates logistics and reimburses expenses for clinical trial participants.
Role type
Senior management (Patient Travel Coordinator Manager)
Builds
Global patient travel service offering for clinical trial participants
Domain
Clinical research / Healthcare / Travel logistics
Deliverable
product features
Required skills
Team management, project management, global travel logistics, financial tracking, vendor management, process improvement, hiring and training, protocol review, cross-functional coordination
Preferred skills
Spanish language, knowledge of pharmaceutical clinical research industry
Technologies
Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Generate workflow guidelines and training materials, assign staff to projects, review project bids against protocols, present service capabilities to clients, coordinate internal and external vendor procedures, develop financial tracking tools, ensure technology integrations, evaluate and implement process improvements, establish staffing plans, manage emergency travel support
Seniority
Senior, hands-on IC with management responsibilities