Mitarbeiter Kundenservice Seefracht (m/w/d) Koblenz
Core
Customer service specialist for ocean freight, managing the entire transport chain and strengthening long-term business relationships.
Role type
Customer service representative (ocean freight)
Builds
Customer offers and shipment orders
Domain
Logistics / Ocean Freight
Deliverable
client delivery
Required skills
Customer relationship management, order processing, document verification, data analysis, MS Office, German (fluent), English (good)
Preferred skills
Experience in transport, freight forwarding, or ocean freight
Responsibilities
Handle customer inquiries, create offers, manage orders from acceptance to completion, analyze customer data and reports, collaborate with operations and carriers, develop existing customers and support new business.