Mitarbeiter Kundenservice Seefracht (m/w/d) Bielefeld
Core
End-to-end customer service for ocean freight, managing the entire transport chain from inquiry and quoting to shipment completion.
Role type
Customer Service Representative (Ocean Freight)
Builds
Customer service operations and order processing for ocean freight logistics
Domain
Logistics / Ocean Freight
Deliverable
client delivery
Required skills
Order management, document verification, customer data management, reporting, account management, new business development
Preferred skills
Experience in transport and forwarding industry
Technologies
MS Office
Responsibilities
Handle customer inquiries and create quotes, Manage order processing from acceptance to shipment completion, Maintain customer data and create reports for service optimization, Collaborate with operations, sales, and carriers, Develop existing accounts and generate new business
Seniority
Entry-level to Mid-level