Servicemitarbeiter (m/w/d) in Vollzeit
Core
Frontline service representative managing classic payment services, handling customer inquiries, and scheduling appointments with specialists.
Role type
Frontline service representative (payments)
Builds
Customer service interactions and appointment scheduling for a cooperative bank
Domain
Banking / Payments
Deliverable
client delivery
Required skills
Customer service, payment processing, contract administration, digital product knowledge, cash handling, IT affinity
Responsibilities
Handle customer inquiries and resolve issues immediately, identify consulting needs and schedule appointments with specialists, advise customers on digital banking products and standard payment services, process payment transactions and assist with cash handling, support specialists in processing customer and account contracts