Fenergo Support Analyst
Core
Fenergo CLM Subject Matter Expert providing L3 production support, issue analysis, and .NET code development for customer lifecycle management systems.
Role type
Senior IC Fenergo Support Analyst (.NET Developer)
Builds
Production support for Fenergo CLM platform, functional enhancements, and third-party integrations
Domain
Financial Services / Banking / Financial Crime / Anti Money Laundering / KYC
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Fenergo CLM v8 expertise, .NET C# development, debugging and troubleshooting, REST/SOAP API development, SQL query optimization, L3 incident and problem management, banking domain knowledge
Preferred skills
Fenergo upgrades/migrations, FenX product knowledge, DevOps/CI-CD pipelines, Azure/cloud environments, ITIL processes, agile delivery models
Technologies
Fenergo, .NET, C#, SQL, REST, SOAP, Azure
Responsibilities
Troubleshoot complex business and technical issues in a live Fenergo environment, develop functional requirements and small business enhancements via Fenergo application code, perform debugging and troubleshooting on .NET base application code, execute SQL queries and stored procedures for performance tuning, manage L3 support for incident and problem management
Seniority
Senior, hands-on IC