Solutions Engineer / Forward Deployed Engineer
Core
Drive enterprise integrations for Generative Voice AI products, guiding customers from proof-of-concept to production rollout and expansion.
Role type
Senior Solutions Engineer (Forward Deployed)
Builds
Production-ready integration kits, reference architectures, and automated test harnesses for voice AI workflows.
Domain
Generative AI / Voice Technology / Enterprise Software
Deliverable
production ML models | product features
Required skills
Generative AI product fluency, Python, API integration, Linux, containerization, debugging in complex environments
Preferred skills
Kubernetes, on-prem deployment, telco/security/fraud domain experience, developer enablement
Technologies
Python, APIs, Linux, Containers, Kubernetes, Helm
Responsibilities
Embed with customer engineering teams to integrate voice detection into workflows; Use GenAI tools to generate code, docs, and troubleshooting guides; Debug issues in real environments including networking and SSO; Partner with product to convert customer friction into roadmap items.
Seniority
Mid–Senior+, hands-on IC