Call Center Agent (m/w/d) Sales
Core
Conducting telephone sales to existing customers, generating demand, and providing professional consultation for mobile plans and add-ons.
Role type
Sales agent (call center)
Builds
Mobile plans, TV, broadband, and hardware services for existing customers
Domain
Telecommunications / Consumer Sales
Deliverable
product features
Required skills
telephone sales, customer consultation, contract closing, system booking, MS Office, persuasive communication
Preferred skills
prior call center experience, sales experience
Technologies
MS Office, internal booking systems
Responsibilities
Conducting telephone sales to existing customers, generating demand and providing professional consultation, marketing mobile plans to existing customers, presenting advantages and price tiers of add-on cards, cross-selling TV, broadband, and hardware, closing contracts and booking in the system
