Kundenberater (m/w/d) Kundenservice Telekommunikation (Inbound Sales)
On-site
Core
Inbound sales and customer service representative handling telephone and written inquiries for telecom providers.
Role type
Customer service representative (inbound sales)
Builds
Telecom products and services for enterprise and consumer clients
Domain
Telecommunications
Deliverable
client delivery
Required skills
German language (fluent), telephone communication, written communication, product knowledge, complaint handling, PC skills
Responsibilities
Handle incoming customer inquiries via phone or email, consult on products/pricing/plans, process complaints and grievances, operate customer-specific IT systems
