Call Center Agent Bestandskunden (m/w/d)
Core
Inbound sales agent handling customer calls, providing consultation, and selling products and services.
Role type
Inbound sales agent
Builds
Customer service interactions and sales solutions for the company's products and services
Domain
Telecommunications / Customer Service
Deliverable
client delivery
Required skills
Consultative selling, needs analysis, communication, documentation, reliability, teamwork
Preferred skills
Quereinsteiger (career switchers)
Responsibilities
Answer incoming customer calls, provide friendly and competent consultation, sell products and services, determine customer needs, offer suitable solutions, document calls in the system