Telefonischer Kundenberater (m/w/d) Kundenservice Energieanbieter
Hybrid
Core
Friendly and motivated customer advisors who assist existing customers with inquiries via phone and guide them through service processes.
Role type
Customer Service Advisor (Telephony)
Builds
Customer service interactions and support for an energy provider's existing customer base
Domain
Energy / Utilities
Deliverable
client delivery
Required skills
Communication, PC proficiency, Service orientation, Quality awareness
Preferred skills
Commercial training, Customer service experience
Responsibilities
Answering and handling phone calls, Conducting consultation conversations, Operating customer-specific IT systems
