Dienstleistungsmanager (m/w/d)
Core
Manage and ensure the quality of all cleaning services for trains, including interior/exterior cleaning, graffiti removal, and waste disposal.
Role type
Service Manager (Cleaning & Contract Management)
Builds
Cleaning operations and service processes for train fleets
Domain
Transportation / Rail / Facility Management
Required skills
Service provider management, Contract management, Budget planning, Vendor negotiation, Quality control, Process optimization
Preferred skills
Experience in cleaning or facility management, Knowledge of the railway industry
Technologies
None stated
Responsibilities
Plan, steer, and ensure quality of cleaning services; Manage contracts from analysis to negotiation; Supervise service providers daily; Conduct on-site quality inspections; Onboard new partners and develop cleaning concepts; Drive continuous process improvement.
Seniority
Mid-level, hands-on manager