Dienstleistungsmanager (m/w/d)
Core
Planning, steering, and ensuring quality of all cleaning services for trains, including interior/exterior cleaning, graffiti removal, and waste disposal.
Role type
Service Manager (Cleaning & Facility Management)
Builds
Clean and operational train fleet for passenger mobility
Domain
Rail transport / Cleaning services
Required skills
Service provider management, Contract management, Budget planning, Quality control, Process optimization, Negotiation
Preferred skills
Experience in rail environment, Account management
Technologies
None stated
Responsibilities
Manage cleaning service providers and ensure contract compliance, Conduct on-site quality inspections in trains and depots, Develop cleaning concepts and onboard new partners, Optimize cleaning and service processes, Monitor costs and key performance indicators
Seniority
Mid-level, hands-on manager