Call Center Agent (m/w/d) Bestandskunden
Core
Contact existing and potential customers in the telecommunications sector via phone, fax, and email to provide expert consultation, conduct sales conversations, and manage contract changes and optimizations.
Role type
Sales and customer service representative
Builds
Telecommunications service plans and contract optimizations for existing and potential customers
Domain
Telecommunications
Deliverable
product features
Required skills
German language proficiency, telephone communication, sales aptitude, customer relationship management, basic computer skills, multitasking
Preferred skills
Performance-oriented mindset, high quality awareness, ability to work in a team
Responsibilities
Initiate contact with existing and potential customers, conduct sales conversations for tariff changes and contract extensions, provide information on products and prices, perform up-selling and cross-selling
Seniority
Entry-level to Mid-level
