Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Planning and optimizing delivery routes, managing vehicle utilization, and coordinating with transport operators and drivers to ensure high-quality deliveries.
Role type
Logistics dispatcher
Builds
Delivery routes and schedules for DPD's logistics network
Domain
Logistics / Transportation
Required skills
Route planning, vehicle utilization optimization, transport operator management, driver coordination, complaint handling, quality metric analysis
Preferred skills
Commercial training background, first-hand experience as a route supervisor, IT affinity
Technologies
IT systems for logistics planning
Responsibilities
Review quality metrics of delivery routes and derive measures to increase delivery quality, Check and optimize vehicle utilization and delivery performance, Plan and record pickups in logistics dispatch, Advise and support transport operators and delivery drivers, Set up route plans together with transport operators, Process complaints and customer grievances