Telefonischer Kundenberater (m/w/d) freenet AG Kundenbindung Inbound / Outbound
Core
Handling incoming customer inquiries and supporting contract renewals for freenet AG and vodafone.
Role type
Customer service representative (inbound/outbound)
Builds
Customer retention and satisfaction for telecom service providers
Domain
Telecommunications
Deliverable
client delivery
Required skills
German (fluent), PC basics, persuasive communication, solution-oriented consulting
Responsibilities
Answering customer calls, managing contract renewals, providing product and tariff information, increasing customer satisfaction
