Teamleiter Werkstatt & Technischer Service (m/w/d)
Core
Leading the daily operations of a workshop and technical service team to ensure efficient repair and service delivery while maintaining quality and customer commitments.
Role type
Workshop and Technical Service Team Leader
Builds
Repair services, technical maintenance, and customer service solutions
Domain
Manufacturing / Industrial Maintenance
Required skills
Workshop operations management, team leadership, technical troubleshooting, process optimization, KPI analysis, budget management, safety compliance, stakeholder coordination
Preferred skills
Technician or Master qualification, logistics process knowledge, business acumen
Technologies
Workshop management systems, logistics software
Responsibilities
Execute daily workshop plans and manage operational workflows, lead and support the team with hands-on approach, ensure timely and high-quality completion of repair and service orders, identify and resolve workflow disruptions, conduct employee interviews and foster team communication, monitor work quality and safety standards, analyze KPIs and drive process improvements, collaborate with logistics and other departments to meet targets
