Call Center Agent (m/w/d)
Core
Inbound and outbound sales agent providing customer support and proactive sales outreach for a client's products and tariffs.
Role type
Call Center Agent (Sales & Support)
Builds
Customer service interactions and sales conversions for a client
Domain
Telecommunications / Customer Service
Deliverable
client delivery
Required skills
German language (fluent), PC applications (MS Office), customer orientation, self-motivation, adaptability
Preferred skills
Prior call center experience, willingness to work shifts
Responsibilities
Telephone customer support, proactive sales outreach (inbound and outbound), product and tariff consultation, customer retention, call follow-up
Seniority
Entry-level to Junior
