Kundenberater (m/w/d) Kundenbindung (Inbound Sales)
Core
Inbound sales consultant handling customer inquiries and retention for a German mobile network provider.
Role type
Inbound sales consultant (customer retention)
Builds
Customer retention and product sales for a mobile network provider
Domain
Telecommunications
Deliverable
client delivery
Required skills
German language proficiency, PC skills, communication skills, complaint handling, product knowledge
Responsibilities
Handling incoming customer inquiries via phone, advising on products/prices/plans, processing complaints and claims, operating customer-specific IT systems
