Vertriebsmitarbeiter (m/w/d) Innendienst
Core
Provide professional, targeted, and individual consultation and support for new and existing customers via phone, handle order negotiations and recording, and manage follow-ups between sales and logistics.
Role type
In-house sales representative
Builds
Sales orders and customer relationships for the SHK (sanitary, heating, climate) product range
Domain
Manufacturing / Building services (Sanitary, Heating, Climate)
Deliverable
product features
Required skills
Consultation, order negotiation, follow-up management, customer relationship management, complaint handling, communication, negotiation skills, teamwork
Preferred skills
Knowledge in sanitary/heating/climate products, sales experience
Technologies
CRM systems, telephony tools
Responsibilities
Customer consultation via phone, order negotiation and recording, offer follow-up and logistics coordination, handling customer complaints, supporting field sales team