Sachbearbeiter Auftragsabwicklung / Order Processing (m/w/d)
Core
Central point of contact for national and international customers, ensuring smooth order processing in collaboration with sales, production, and logistics.
Role type
Order Processing Specialist (Export & Customs)
Builds
Export and customs processes, shipping documentation, and order fulfillment for national and international clients.
Domain
Logistics, Trade, Customs & Export
Required skills
Export and customs clearance expertise, creation and verification of export documents (e.g., ABD, EUR1, Certificates of Origin), ERP system proficiency, MS Office, CRM experience, negotiation skills, fluent German (C1-C2), good English (B1-B2)
Preferred skills
Experience in logistics or shipping, prior industry and export experience
Technologies
ERP systems, MS Office, CRM applications, Customs documentation systems
Responsibilities
Independently process customer orders in national and international environments, monitor and document order and shipping processes in the warehouse management system, handle export and customs procedures including document creation and verification, communicate with external interfaces such as freight forwarders and customs authorities, coordinate and schedule orders with customers, sales, and production departments