Call Center Agent (m/w/d) am Standort Bremen
Core
Contact existing customers and prospects via phone, chat, and email to provide expert advice, conduct sales conversations, and optimize contracts for project partners.
Role type
Customer sales and retention agent
Builds
Contract renewals, tariff changes, and upselling for partners like freenet AG, ERGO, Volkswagen Financial Services, and Vattenfall
Domain
Telecommunications and Financial Services
Deliverable
product features
Required skills
German language (fluent), telephone communication, sales affinity, customer relationship management, basic computer skills
Preferred skills
Adaptability, teamwork, positive attitude
Responsibilities
Initiate contact with existing customers and prospects, conduct informative sales conversations, provide information on products and tariffs, perform upselling and cross-selling, ensure customer satisfaction
Seniority
Entry-level, training provided
