Call Center Mitarbeiter (m/w/d)
Hybrid
Core
Customer Service Agent providing consulting and informative sales conversations to existing customers, analyzing needs, and informing them about suitable products.
Role type
Customer Service Agent (Sales/Consulting)
Builds
Customer service interactions and product recommendations for existing customers
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Communication, German language proficiency, PC basics, Customer relationship management, Sales consulting, Needs analysis
Preferred skills
Ambitioned career changer, Previous office or commercial training, Self-motivation for home office work
Responsibilities
Conduct consulting and informative sales conversations, Analyze customer needs, Inform customers about suitable products, Ensure high customer satisfaction
Seniority
Entry-level / Junior
