Quereinsteiger telefonischer Kundenservice (m/w/d)
Hybrid
Core
Customer service agent providing advisory and informative sales conversations to existing customers, analyzing needs, and recommending products.
Role type
Customer Service Agent (Sales Support)
Builds
Product recommendations and customer support for KIKXXL's existing customer base
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Communication, German language proficiency, PC basics, Customer relationship management, Sales persuasion, Quality assurance in customer contact
Preferred skills
Ambition to switch careers (Quereinsteiger), Previous training in commercial or manual fields, Self-motivation for home office work
Responsibilities
Conduct advisory sales conversations, Analyze customer needs, Inform customers about suitable products, Ensure high customer satisfaction
Seniority
Entry-level / Career switcher
