Kundenbetreuer (m/w/d) Frankfurt am Main
Core
Customer service and sales representative for a European eye clinic group, handling patient inquiries, treatment explanations, and appointment scheduling.
Role type
Customer service & sales representative (medical services)
Builds
Patient appointment bookings and treatment consultations for refractive surgery centers
Domain
Healthcare / Ophthalmology
Deliverable
client delivery
Required skills
Customer service, telephone communication, sales/acquisition, administrative tasks, accuracy, reliability
Preferred skills
Commercial training background, motivation for career change
Technologies
None stated
Responsibilities
Answering patient inquiries via phone, explaining treatment methods and procedures, scheduling consultation appointments, informing patients about price offers, active customer acquisition and re-acquisition using existing contacts, performing organizational and administrative tasks