Disponent Paketdienstleistung / Logistik (m/w/d)
Core
Optimizing delivery quality and vehicle utilization for a parcel delivery service by planning routes and managing transport operators.
Role type
Logistics dispatcher
Builds
Delivery routes and transport schedules for DPD
Domain
Logistics / Parcel delivery
Required skills
Route planning, Quality metrics analysis, Vehicle utilization optimization, Transport operator management, Complaint handling, Shift work readiness
Preferred skills
Prior experience as a route operator, IT system adaptability
Technologies
IT systems for logistics
Responsibilities
Review quality metrics of delivery routes and derive improvement measures, Check and optimize vehicle utilization and delivery performance, Plan and record pickups in logistics dispatch, Consult and support transport operators and delivery drivers, Set up route plans together with transport operators, Process complaints and customer grievances