CareerPlan

Call Center Agent (m/w/d)

Düsseldorf, NORDRHEIN_WESTFALENFull-time2026-10-02 → 2026-11-02

Core

Vertriebsorientierte Beratung von Kunden zu Produkten, Tarifen und Preisen sowie Beantwortung telefonischer Anfragen.

Role type

Call Center Agent (Sales & Support)

Builds

Individual offers and contracts for tariff changes and product marketing

Domain

Telecommunications / Consumer Services

Deliverable

client delivery

Required skills

Verbal and written German, PC applications (MS Office), self-management, attention to detail

Preferred skills

Prior experience in a call center environment

Responsibilities

Sales-oriented customer consultation, answering phone inquiries, creating individual offers and contracts, post-call documentation and customer data maintenance