Towerlead Serversupport (w/m/d)
On-site
Core
Lead and support server infrastructure for enterprise clients as a 2nd Level Support expert, handling incidents, changes, and complex troubleshooting while leading a support team.
Role type
Senior IC server infrastructure lead (2nd Level Support)
Builds
Enterprise IT infrastructure (Microsoft Server, VMware)
Domain
IT Services / Enterprise Infrastructure
Required skills
Microsoft Server administration, VMware ESXi/vSAN, incident management, team leadership, resource planning, root cause analysis
Preferred skills
IT Administrator certification, advanced troubleshooting, stakeholder communication
Technologies
Microsoft Server 2016/2019/2022, VMware ESXi, vSAN, Ticketing Systems
