IT Onsite Support Engineer / IT-Administrator (m/w/d)
Core
Provide onsite IT support, hardware/software setup, and system administration for a global non-profit's workforce.
Role type
IT Onsite Support Engineer / IT-Administrator
Builds
Reliable and secure IT work environments for end-users across multiple locations
Domain
Non-profit / IT Infrastructure
Required skills
Hardware troubleshooting, Network technologies, Operating systems, Active Directory, Microsoft Exchange, Windows Printserver, Citrix, Cisco Telecommunications, Documentation, Remote support
Preferred skills
Intercultural experience
Technologies
Active Directory, Microsoft Exchange, Windows Printserver, Citrix, Cisco
Responsibilities
Monitor system status of workstations and nearby IT components (e.g., printers, conference rooms) at all locations, Resolve on-site or remote errors and service requests, Procure, set up, document, manage, and dispose of IT equipment, Install operating systems and software packages on end devices, Provide (mobile) end devices and create/update documentation, Administer and troubleshoot Active Directory, Microsoft Exchange, Windows Printserver, Citrix, and Cisco telecommunications solutions
Seniority
Mid-level, hands-on IC