Telefonischer Kundenbetreuer (m/w/d) im Servicecenter Inbound
Hybrid
Core
Handling inbound phone calls and written messages to provide customer service and support for clients in the banking and energy sectors.
Role type
Customer service representative (inbound)
Builds
Customer support interactions for Sparkassen/banks and energy service providers
Domain
Financial services / Energy services
Deliverable
client delivery
Required skills
Phone communication, written communication, PC usage, problem-solving, empathy, reliability, service mindset
Preferred skills
English language skills
Responsibilities
Answering and processing customer inquiries, providing advice and assistance, ensuring high customer satisfaction
Seniority
Entry-level to Mid-level