Application Manager (m/w/d)
Core
Application Manager responsible for the administration, stability, and continuous improvement of defined applications within the IT Service Management team.
Role type
Application Manager (Service Management)
Builds
Stable, service-oriented, and economically viable operations of defined applications
Domain
Energy sector (Renewable Energy, Green Power) + IT Service Management
Required skills
Service Management processes (Incident, Change, Release), ERP systems, Application administration, Stakeholder coordination, Documentation management, User training
Preferred skills
Degree in Business Informatics or vocational training as IT Specialist, Knowledge of energy sector
Technologies
ERP systems, MS Teams
Responsibilities
Ensure adherence to service levels and quality standards for applications, Analyze incidents and drive improvement measures, Advise internal departments on application-related issues, Coordinate external service providers and internal interfaces, Maintain operational and system documentation, Train users on software solutions
Seniority
Mid-level, hands-on IC