Technischer Kundenbetreuer (w/m/d) Integration von Stromerzeugungsanlagen - international
Core
Technical customer support for integrating energy generation plants into control centers, acting as the central interface between technicians and traders.
Role type
Technical Customer Support Engineer (Energy Integration)
Builds
Integration of wind and solar power plants into control centers for global energy traders and grid operators.
Domain
Renewable Energy / Power Grids / Energy Trading
Deliverable
client delivery
Required skills
Engineering or technical background, coordination of technical experts and traders, troubleshooting and fault analysis, process management, knowledge of industrial communication protocols (Modbus TCP, IEC 60870-5-104, OPC UA), VPN and network knowledge.
Preferred skills
Experience as sales engineer or technical support, knowledge of French, familiarity with the energy market.
Technologies
Modbus TCP, IEC 60870-5-104, OPC UA, VPN
Responsibilities
Advise customers on technical solutions via phone/video, coordinate integration details, provide project status updates, lead fault analysis and remediation in case of errors.
Seniority
Mid-level, hands-on IC
